Where and how you solve your company’s BPO and call center services matters

Choose NextDoor Solutions to keep your company’s contact center close to home and greatly reduce costs. BPO and call center services matters

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Time zones matter

Our call center in Tijuana, Mexico, is in the Pacific Time Zone. Morning is morning, today is today. No time difference – no confusion. Same language, same culture, same food, same mind set.

We’re a call center outsourcing leader

Front office support: BPO and call center services that include inbound and outbound communication

Back office support: Infrastructure services that include full IT support for business continuity planning (BCP) and a disaster recovery plan (DRP)

BPO and call center services
  • Bilingual Contact Center

    We will carry out your message , philosophy and deliver the value of your offer.

  • Infrastructure Lease

    Provide to our clients operational flexibility that they need and enhance their ROI.

  • High qualified Workforce

    Will reduce your costs and maximize efficiency by improving services to employees.

  • Recruitment and Selection

    A perfect understanding of the local talent, recruitment and selection involves hiring high qualified workforce through a very successful and proven process.

  • Payroll Management

Why choose NextDoor Solutions for your business’s call center outsourcing?

  • Reduces costs significantly (more than 40%) in comparison to the same services in the U.S.
  • Work with an American company with American business standards
  • Increases your company’s profit by outsourcing non-core business processes
  • Expands your company’s operations
  • Delivers high-value customer service for inbound and outbound calls
  • Call center in Tijuana, Mexico, is in close proximity for easy communication and quick visits
  • 25+ years of experience
  • Highly-qualified, bilingual and bi-cultural workforce

Our Technology

Interactive voice response (IVR). Predictive dialer system. Quality assurance monitoring.
Technological infrastructure is supplied by the world’s best IT providers (Cisco, Microsoft, Beldel, Avaya, Fortinet, inConcert, Compaq).

Our usage of the world’s latest technologies allows us to be flexible and deliver quality services that meet each client’s requirements.

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25+ YEARS OF PROVIDING BPO AND CALL CENTER SOLUTIONS

24 HOURS A DAY / 7 DAYS A WEEK / 365 DAYS A YEAR

Maximize your front office and back office support staff.