We’re a call center outsourcing leader
Front office support: BPO and call center services that include inbound and outbound communication
Back office support: Infrastructure services that include full IT support for business continuity planning (BCP) and a disaster recovery plan (DRP)
Why choose NextDoor Solutions for your business’s call center outsourcing?
- Reduces costs significantly (more than 40%) in comparison to the same services in the U.S.
- Work with an American company with American business standards
- Increases your company’s profit by outsourcing non-core business processes
- Expands your company’s operations
- Delivers high-value customer service for inbound and outbound calls
- Call center in Tijuana, Mexico, is in close proximity for easy communication and quick visits
- 25+ years of experience
- Highly-qualified, bilingual and bi-cultural workforce
Interactive voice response (IVR). Predictive dialer system. Quality assurance monitoring.
Technological infrastructure is supplied by the world’s best IT providers (Cisco, Microsoft, Beldel, Avaya, Fortinet, inConcert, Compaq).
Our usage of the world’s latest technologies allows us to be flexible and deliver quality services that meet each client’s requirements.