Where and how you solve your company’s BPO and call center services matters
Choose NextDoor Solutions to keep your company’s contact center close to home and significantly reduce costs. BPO and call center services matter.
We’re a call center outsourcing leader
Front office support: BPO and call center services that include inbound and outbound communication.
Back office support: Infrastructure services that include full IT support for business continuity planning (BCP) and a disaster recovery plan (DRP).
Bilingual Contact Center
We will carry out your message , philosophy and deliver the value of your offer.
Infrastructure Lease
Provide to our clients operational flexibility that they need and enhance their ROI.
High qualified Workforce
Will reduce your costs and maximize efficiency by improving services to employees.
Recruitment and Selection
A perfect understanding of the local talent, recruitment and selection involves hiring high qualified workforce through a very successful and proven process.
Payroll Management
Why choose NextDoor Solutions for your business’s call center outsourcing?
- Reduces costs significantly (more than 40%) in comparison to the same services in the U.S.
- Work with an American company with American business standards.
- Increases your company’s profit by outsourcing non-core business processes
- Expands your company’s operations
- Delivers high-value customer service for inbound and outbound calls
- Call center in Tijuana, Mexico, is nearby for easy communication and quick visits
- 25+ years of experience
- Highly-qualified, bilingual and bi-cultural workforce
Our Technology
Interactive voice response (IVR). Predictive dialer system. Quality assurance monitoring.
Technological infrastructure is supplied by the world’s best IT providers (Cisco, Microsoft, Beldel, Avaya, Fortinet, inConcert, Compaq).
Our usage of the world’s latest technologies allows us to be flexible and deliver quality services that meet each client’s requirements.
