Customer Care

January 27, 2020

Business Viewpoint: 3 Reasons Why Spanish Is the Global Language of the Future

The ability for businesses to understand and communicate to Spanish-speaking customers is essential. As of 2019, there were an estimated 477 billion native Spanish speakers throughout […]
January 15, 2020

3 Reasons to Consider an Anonymous Business Ethics Hotline in Dual Languages

Today’s business environment is fiercely competitive, and employees are feeling the strain. Some employees, fearing reprisal, might keep quiet about internal processes that could hurt operations, […]
October 16, 2019

Power Brands: How Businesses Use Social Media to Promote Customer Service

How These Three Power Brands Leverage Social Media for Better Customer Service  You’ve done the research—and you have learned just how vital maintaining a social media […]
September 25, 2019

Business Mentality: 10 Tips for Budgeting That Can Save Your Business

Budgeting isn’t easy for any business owner, and if someone tells you otherwise, they are probably lying. In order for a business to thrive, it needs […]
November 12, 2018

Get more clients by improving your brand experience

By investing in customer services, such as utilizing a nearshore call center, it will not only help the company obtain new consumers, but it will also […]