Customer Care
October 29, 2020
The ability for businesses to understand and communicate with Spanish-speaking customers is essential. As of 2019, there were an estimated 477 billion native Spanish speakers worldwide, […]
January 15, 2020
Today’s business environment is fiercely competitive, and employees are feeling the strain. Some employees, fearing reprisal, might keep quiet about internal processes that could hurt operations, […]
October 16, 2019
How These Three Power Brands Leverage Social Media for Better Customer Service You’ve done the research—and you have learned just how vital maintaining a social media […]
September 25, 2019
Budgeting isn’t easy for any business owner, and if someone tells you otherwise, they are probably lying. In order for a business to thrive, it needs […]
November 12, 2018
By investing in customer services, such as utilizing a nearshore call center, it will not only help the company obtain new consumers, but it will also […]