Customer service
December 10, 2020
Whether you work for a large company or a small company, choosing an outsourced BPO service center can provide many benefits, such as lower costs, fewer […]
November 6, 2020
Creating value through a product or service is not easy. It requires effort and focus, which sometimes neglects the company’s key aspects, such as customer service. […]
October 8, 2020
A company must have omnichannel customer service if it wants to add value to its products or services since it broadens its capacity to serve customers […]
October 16, 2019
How These Three Power Brands Leverage Social Media for Better Customer Service You’ve done the research—and you have learned just how vital maintaining a social media […]
September 25, 2019
Budgeting isn’t easy for any business owner, and if someone tells you otherwise, they are probably lying. In order for a business to thrive, it needs […]
July 16, 2018
The call center and BPO services industry continues to grow in Mexico, according to the National Contact Center Census BPO-KPO 2015, carried out by the Mexican […]