Customer service

October 16, 2019

Power Brands: How Businesses Use Social Media to Promote Customer Service

How These Three Power Brands Leverage Social Media for Better Customer Service  You’ve done the research—and you have learned just how vital maintaining a social media […]
September 25, 2019

Business Mentality: 10 Tips for Budgeting That Can Save Your Business

Budgeting isn’t easy for any business owner, and if someone tells you otherwise, they are probably lying. In order for a business to thrive, it needs […]
February 11, 2019

Tijuana, Mexico: Your Next Door Solution for BPO and contact center services

Whether you work for a large company or a small company, choosing an outsourced BPO service center can provide many benefits, such as lower costs, fewer […]
July 16, 2018

The BPO services demand in Mexico continues growing

The call center and BPO services industry continues to grow in Mexico, according to the National Contact Center Census BPO-KPO 2015, carried out by the Mexican […]
May 28, 2018

Increase your Conversions by 20% with our Online Chat

Even though omni channeling begins to take more strength nowadays, over the years, we have seen that clients like to experience customer care services by one […]
April 28, 2018

3 Call Center Services that Every Company Needs

Creating value through a product or service is not easy. It requires effort and focus, which sometimes makes us neglect key aspects of the company, such […]