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  • Ricardo Navarrete
noviembre 18, 2021
4 facts on The Value of Time that illustrate the importance of outsourcing
Published by Ricardo Navarrete at noviembre 18, 2021

4 facts on The Value of Time that illustrate the importance of outsourcing

Do I really understand what the value of time is for my business? How many hours a week are considered wasted? If you have asked yourself […]
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noviembre 12, 2021
Low operating cost: how to achieve it without compromising quality?
Published by Ricardo Navarrete at noviembre 12, 2021

Low operating cost: how to achieve it without compromising quality?

Achieving low operating cost without sacrificing quality and the customer experience has to be a priority for all organizations, especially for small and medium sized businesses. […]
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octubre 29, 2021
4 non-core business processes that are worth outsourcing
Published by Ricardo Navarrete at octubre 29, 2021

4 non-core business processes that are worth outsourcing

Non-core business processes are, inevitably, present in all businesses.   Do not allow that terminology to confuse you! Yes, they are important and strategic processes; it is […]
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octubre 5, 2021
near sourcing
Published by Ricardo Navarrete at octubre 5, 2021

5 tips to start a near sourcing strategy

Near sourcing is becoming more relevant for US-based companies, and with good reason: it perfectly aligns the possibilities of today’s globalized economy with a budget optimization […]
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septiembre 21, 2021
BPO in Mexico: An overview of the future
Published by Ricardo Navarrete at septiembre 21, 2021

BPO in Mexico: An overview of the future

The advantages of BPO in Mexico are without question. If you’re looking to nearshore business processes associated with sales operations and customer support, Mexico is the […]
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septiembre 15, 2021
Four nearshoring trends to watch closely right now
Published by Ricardo Navarrete at septiembre 15, 2021

Contact center QA: How to save money on travel expenses

Business travel costs are increasingly having a more significant impact on the budget of many companies, both in the United States and the rest of the […]
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