infrastructure

November 26, 2018

Guide for selecting appropriate technology for a Call Center

To select the technological tools necessary for operational campaigns, BPO services and other call center services, call centers must take into account what different technological abilities […]
September 18, 2018
QualityService

In call centers, does infrastructure guarantee quality service?

Nowadays, there are many inexperienced companies that offer call center services without taking into consideration the importance of an adequate infrastructure that guarantees high quality of […]
March 7, 2018

Essential, customized call center outsourcing services for your business

Outsourcing call center services has grown over recent years in our country. According to a 2015 Nearshore Americas study, Mexico is the leader for outsourcing in […]