call center
November 26, 2018
To select the technological tools necessary for operational campaigns, BPO services and other call center services, call centers must take into account what different technological abilities […]
November 12, 2018
By investing in customer services, such as utilizing a nearshore call center, it will not only help the company obtain new consumers, but it will also […]
October 24, 2018
It goes without saying that infrastructure is crucial for any company. It is actually one of the main costs to be expected for all companies regardless […]
October 10, 2018
Something that has characterized call center services is being adaptable to the needs of the companies. When a company adopts a custom-made service to fit their […]
September 18, 2018
Nowadays, there are many inexperienced companies that offer call center services without taking into consideration the importance of an adequate infrastructure that guarantees high quality of […]
September 9, 2018
Call center companies’ development could not be understood without technology. Artificial intelligence has played a fundamental role in improving customer experience, and chatbots are a perfect […]