call center
October 1, 2020
Nowadays, many inexperienced companies offer call center services without considering the importance of an adequate infrastructure that guarantees a high quality of service. Quality of service […]
November 26, 2018
To select the technological tools necessary for operational campaigns, BPO services and other call center services, call centers must take into account what different technological abilities […]
November 12, 2018
By investing in customer services, such as utilizing a nearshore call center, it will not only help the company obtain new consumers, but it will also […]
October 24, 2018
It goes without saying that infrastructure is crucial for any company. It is actually one of the main costs to be expected for all companies regardless […]
October 10, 2018
Something that has characterized call center services is being adaptable to the needs of the companies. When a company adopts a custom-made service to fit their […]
September 9, 2018
Call center companies’ development could not be understood without technology. Artificial intelligence has played a fundamental role in improving customer experience, and chatbots are a perfect […]