Off/Nearshore Strategies
December 27, 2020
Business owners are finding out quickly that when it comes to customer service, people crave commonality. Individuals tend to look at corporations as faceless figures; people […]
December 10, 2020
Our neighbor, south of the border, is becoming an integral part of small businesses’ growth all across America. Excellent customer service is an essential element of […]
November 2, 2020
One of the most challenging aspects of outsourcing is ensuring that your company’s call center complies with the various regulations organizations like the FTC and FCC […]
October 15, 2020
When your customers are happy, your company thrives—it’s that simple. Customer solutions provide the fuel that keeps your business running, and finding the right people for […]
August 15, 2019
Nearshore contact centers are a business revolution in the process. Outsourcing is nothing new, but it is the way that it is being done that is […]
May 17, 2019
The tech boom is forcing companies to work smarter, not harder, and that means outsourcing work. The customer service end of your business is the beating […]