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  • Ricardo Navarrete
  • Ricardo Navarrete
noviembre 12, 2021
Low operating cost: how to achieve it without compromising quality?
Published by Ricardo Navarrete at noviembre 12, 2021

Low operating cost: how to achieve it without compromising quality?

Achieving low operating cost without sacrificing quality and the customer experience has to be a priority for all organizations, especially for small and medium sized businesses. […]
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septiembre 21, 2021
BPO in Mexico: An overview of the future
Published by Ricardo Navarrete at septiembre 21, 2021

BPO in Mexico: An overview of the future

The advantages of BPO in Mexico are without question. If you’re looking to nearshore business processes associated with sales operations and customer support, Mexico is the […]
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septiembre 15, 2021
Four nearshoring trends to watch closely right now
Published by Ricardo Navarrete at septiembre 15, 2021

Contact center QA: How to save money on travel expenses

Business travel costs are increasingly having a more significant impact on the budget of many companies, both in the United States and the rest of the […]
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septiembre 1, 2021
How to leverage Call Centers in Mexico to grow your business
Published by Ricardo Navarrete at septiembre 1, 2021

How to leverage Call Centers in Mexico to grow your business

Call Centers in Mexico have established themselves as the ideal strategic allies for companies seeking to scale their customer service and sales operations. Years ago, US […]
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octubre 1, 2020
QualityService
Published by Ricardo Navarrete at octubre 1, 2020

In call centers, does infrastructure guarantee quality service?

Nowadays, many inexperienced companies offer call center services without considering the importance of an adequate infrastructure that guarantees a high quality of service. Quality of service […]
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Categories

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