Isabella Maawad

November 18, 2021
4 facts on The Value of Time that illustrate the importance of outsourcing

4 facts on The Value of Time that illustrate the importance of outsourcing

Do I really understand what the value of time is for my business? How many hours a week are considered wasted? If you have asked yourself […]
November 12, 2021
Low operating cost: how to achieve it without compromising quality?

Low operating cost: how to achieve it without compromising quality?

Achieving low operating cost without sacrificing quality and the customer experience has to be a priority for all organizations, especially for small and medium sized businesses. […]
November 5, 2021
México vs Central America: comparison between nearshore countries

México vs Central America: comparison between nearshore countries

In the last few years, there has been a paradigm shift in the offshore.  Many businesses are beginning to understand that, instead of pointing towards India, […]
October 29, 2021
4 non-core business processes that are worth outsourcing

4 non-core business processes that are worth outsourcing

Non-core business processes are, inevitably, present in all businesses.   Do not allow that terminology to confuse you! Yes, they are important and strategic processes; it is […]
October 21, 2021
Expand Business Operations

5 Key Tips to Expand Business Operations

Multimillionaire Jeff Bezos, Amazon’s leader and founder, once said, “We can’t be in survival mode. We have to be in growth mode.” But, how can we […]
October 14, 2021
Call Center Outsourcing

How to Save with Call Center Outsourcing

70% of companies who outsource do so with the main objective of reducing costs, according to global firm Deloitte. When it comes to customer service operations, […]