Isabella Maawad

October 5, 2021
near sourcing

5 tips to start a near sourcing strategy

Near sourcing is becoming more relevant for US-based companies, and with good reason: it perfectly aligns the possibilities of today’s globalized economy with a budget optimization […]
September 29, 2021
Call center agent

What is a Bicultural Call Center agent?

When companies in the US wish to reduce costs while scaling their customer support operations, they know nearshore is one of the best options to make […]
September 21, 2021
BPO in Mexico: An overview of the future

BPO in Mexico: An overview of the future

The advantages of BPO in Mexico are without question. If you’re looking to nearshore business processes associated with sales operations and customer support, Mexico is the […]
September 15, 2021
Four nearshoring trends to watch closely right now

Contact center QA: How to save money on travel expenses

Business travel costs are increasingly having a more significant impact on the budget of many companies, both in the United States and the rest of the […]
September 6, 2021
Four nearshoring trends to watch closely right now

Four nearshoring trends to watch closely right now

Nearshoring trends that set the tone in today’s market: We will show you the best way to bring critical operations to other markets with minimal risks […]
September 1, 2021
How to leverage Call Centers in Mexico to grow your business

How to leverage Call Centers in Mexico to grow your business

Call Centers in Mexico have established themselves as the ideal strategic allies for companies seeking to scale their customer service and sales operations. Years ago, US […]