NextDoor Solutions

November 20, 2020

5 Advantages of Outsourcing a Call Center For Your Company

Outsourcing call centers are highly common for companies, mainly because they can collaborate with specialized agents. Likewise, it allows businesses to have an adequate operations structure […]
November 6, 2020

Mexico Is the Most Competitive Country in Latin America’s Call Center Industry

In recent years, a study on competitiveness for the call center and BPO industry in Latin America was presented, a joint effort between the IMT (Mexican […]
November 6, 2020

3 Call Center Services that Every Company Needs

Creating value through a product or service is not easy. It requires effort and focus, which sometimes neglects the company’s key aspects, such as customer service. […]
November 2, 2020

Organic Relationships: Nearshore-Business Compliance and Expectations

One of the most challenging aspects of outsourcing is ensuring that your company’s call center complies with the various regulations organizations like the FTC and FCC […]
November 2, 2020

Business opportunities in Tijuana

In several Latin American countries, industrial parks are an urban phenomenon of the 20th century. According to each city’s expansion, the opportunities for this kind of […]
October 29, 2020

Business Viewpoint: 3 Reasons Why Spanish Is the Global Language of the Future

The ability for businesses to understand and communicate with Spanish-speaking customers is essential. As of 2019, there were an estimated 477 billion native Spanish speakers worldwide, […]