Blog
October 29, 2020
The ability for businesses to understand and communicate with Spanish-speaking customers is essential. As of 2019, there were an estimated 477 billion native Spanish speakers worldwide, […]
October 15, 2020
When your customers are happy, your company thrives—it’s that simple. Customer solutions provide the fuel that keeps your business running, and finding the right people for […]
October 8, 2020
A company must have omnichannel customer service if it wants to add value to its products or services since it broadens its capacity to serve customers […]
October 1, 2020
Nowadays, many inexperienced companies offer call center services without considering the importance of an adequate infrastructure that guarantees a high quality of service. Quality of service […]
January 15, 2020
Today’s business environment is fiercely competitive, and employees are feeling the strain. Some employees, fearing reprisal, might keep quiet about internal processes that could hurt operations, […]
November 28, 2019
Imagine this. You walk into a business meeting with a Latin American client, wearing your best khakis and most comfortable shoes. Your client reaches out to […]